Customer Support 2016-11-10T18:15:23+00:00

Customer Support.

For all enquiries relating to existing orders with Urban Couture, please fill out the details below and a member of our dedicated customer support team will be in contact with you within 12-24 hours.

These can include product faults/damages, warranty claims, refunds, or any other enquiries with your existing order/s.

To assist us in promptly resolving any issues, please provide as much information as you can, including screenshots and attachment of photos if necessary.

For all enquiries not relating to an existing order, feel free to pop us a question via the chat function (on the bottom right hand side of your screen) or via our contact page.

Your Full Name (required)

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Your Invoice Number - This will be on your invoice. Leave empty if you cannot locate it

Current Address (required)

Suburb (required)

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Post/ZIP Code (required)


Your Query

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